If the connection shows something other than the lock screen, try if the server seems responsive. Sign into your server with an account that has administrator privileges to continue troubleshooting.
Once you’ve connected to your server, through either of the methods mentioned above, you should be greeted by Windows lock screen. Try UpCloud for free! Deploy a server in just 45 seconds Problems connectingĮven while you might have trouble connecting using Windows Remote Desktop, you should always be able to log in to the web console at your UpCloud control panel, or by VNC connection, which settings are at your server details. This troubleshooting guide aims to help rule out some of the most common causes for poor functionality. If you have problems using Remote Desktop (RDP) with your Windows server, there are a couple of things you can fix.
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